This website provides a user-friendly way to access the IOM CBI Manual. This manual was written by Danielle Kitchingman-Roy and Jürgen Mika, under the supervision of the CBI Unit at IOM: Fouad Diab, Julie Gjerlufsen, Francisco Astudillo Poggi, Juliette Grandmont, Alissa Mustre del Rio and Alicia Persia Laureys. The authors would like to specifically thank key informants who provided useful insights and workshop participants for their feedback during the finalisation of this manual: Alberto Preato, Andrew Lind, Baseer Khan, Frederic Van Hamme, Ghaith Alshaikhli, Husnur Esthiwahyu, Jorge Baca, Luz Tantaruna, Maqsood Akram, Marita del Rosario, Mohanad Ameen, Monica Aguilar, Mustafa Hadeed, Nicholas Bishop, Nina Stuurman, Omar Rincon, Paul Henry Tambasen and Walaipan Gaitmolee.
We would also like to thank Afaf Sito, Agnes Kwoba Olusese, Agnès Tillinac, Alexandra Valerio, Ali Govori, Alina Mihai, Angelica Broman, Anna Reichenberg, Donna Clay, Evanthia Mavroeidi, Fiona McCarry, Gemma Arthurson, Jessica Mamo, Joseph Ashmore, Juliana Hafteh, Katia Barrech, Lucas Riegger, Manuel Marques Pereira, Mari Khris Estrada, Nicholas van der Vyver, Valon Halimi, Vivian Alt Vieira and Yamine Zaki Abdelaziz for their valuable feedback.
The feedback stems from colleagues working in IOM Country Offices in Afghanistan, Bangladesh, the Democratic Republic of the Congo, Ethiopia, Indonesia, Iraq, Jordan, Nigeria, Mali, Peru, Türkiye and Yemen and in the Regional Offices in Bangkok, Brussels, Buenos Aires, Cairo, Panama City and San Jose as well as in the Department of Financial and Administrative Management, the Department of Legal Affairs, the Department of Operations and Emergencies, the Department of Peace and Development Coordination and the Department of Programme Support and Migration Management as well as the Office of the Inspector General and the Prevention of Sexual Exploitation and Abuse and Sexual Harassment Unit.
This manual builds on a wealth of best practices on CBI. The authors extend their sincere thanks to the following organizations and their respective materials: CALP Network, ICRC Cash Toolbox, OXFAM, World Food Programme, the Fritz Institute and Mercy Corps.
This is the second edition of the CBI Manual. For comments and feedback, please contact cbisupport@iom.int.
The opinions expressed in the report are those of the authors and do not necessarily reflect the views of the International Organization for Migration (IOM). The designations employed and the presentation of material throughout the report do not imply expression of any opinion whatsoever on the part of IOM concerning legal status of any country, territory, city or area, or of its authorities, or concerning its frontiers or boundaries.
IOM is committed to the principle that humane and orderly migration benefits migrants and society. As an intergovernmental organization, IOM acts with its partners in the international community to: assist in the meeting of operational challenges of migration; advance understanding of migration issues; encourage social and economic development through migration; and uphold the human dignity and well-being of migrants.